Shipping policy
Shipping & Delivery
Our goal is to dispatch orders within 2 business days after payment confirmation. Delivery times may vary depending on your location and the shipping method selected.
We are not responsible for delivery delays or failures due to circumstances beyond our reasonable control.
Shipping Policy — Pre-order
By purchasing a product on pre-order, you secure your reservation. Shipping will be carried out as soon as the item becomes available in our stock.
The estimated shipping date is provided after the reservation, but delays may occur due to production or logistical factors. If there are any changes, we will contact you.
Orders can be canceled and refunded before shipping. For any questions, please contact us at: contact@terranovawatches.com.